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Nearly 90 million adults - 40% of the US population age 16 and older - are
on-line. Approximately 20% e-shop regularly and 80% have made impulse purchases at
least once. When privacy and security concerns are satisfied, e-shopping is sure
to explode.
Every
day thousands of consumers purchase goods and services on-line for
the first time. Most come back to shop again.
While credit cards have enabled on-line shopping, they also stall its growth. More
than 50% of Internet users cite security and privacy as deterrents to using credit
cards. Further, credit cards exclude lucrative market segments too large to be
ignored. Case in point: 38 million US youths who spend $153 billion annually -
though few of them are likely to own credit cards.
e-Cards also are an effective marketing tool, particularly when used in loyalty programs.
Today, the successful retailer has struck a balance between the virtual world and real
world where e-Commerce and Brick'n'Mortar investments complement, rather than compete
with each other. And loyalty cards familiarize the Internet for customers who otherwise
might never log on.
Merchants can issue their own e-Cards or several businesses can build a virtual mall,
where all stores honor a common e-Card.
Across all industry sectors, almost 40% have on-line business capabilities in place.
Another 47 percent are planning to add them in the future. e-Cards can serve as signposts
to these cyberspace sites - and ensure sales when the customer arrives.
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